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BOOKING POLICY - ELAEL'A ESTHETICS

 

  • A non-refundable, non-transferable deposit is required to secure all appointments and is applied toward the total service.

  • Appointments are not confirmed until the deposit is received.

  • 48 hours’ notice is required to reschedule. Late cancellations, no-shows, or same-day changes will result in the loss of the deposit.

  • Clients arriving more than 15 minutes late may need to reschedule and will forfeit their deposit.

  • The remaining balance is due the day of service.

  • No refunds on deposits, services, products, or gift cards.

  • Consultations and patch tests are available but not required. Clients who decline assume responsibility for their service selection and any reactions.

  • By booking, the client agrees to all policies listed above.

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